fb77 bd Privacy Policy
This document provides a full explanation of how your personal information is collected, what it is used for, and how it is kept safe.
fb77 bd takes the privacy of its users very seriously. The rules set out in this privacy policy apply to all individuals who use our website and services. Please read this policy in full before using our services. This privacy policy applies together with our Terms and Conditions.
Introduction and Scope
This privacy policy applies to fb77 bd's website and all related digital services. When you register, log in, or use any of our services, you are considered to have agreed to the terms of this policy.
fb77 bd provides services only to individuals aged 21 or older. Collecting information from minors is entirely outside our policy. If we become aware that a minor's information has entered our database, it will be deleted immediately and the associated account will be closed.
In this policy, "information" refers to any data from which a person can be identified, directly or indirectly. Protecting Personally Identifiable Information (PII) is our primary responsibility.
What Information We Collect
fb77 bd may collect the following categories of information:
2.1 Registration and Identity Information
- Full name, date of birth, and national identity card details
- Email address and mobile number
- Username and password chosen by the user (passwords are stored in encrypted form)
2.2 Financial and Transaction Information
- Mobile banking number (bKash, Nagad, or Rocket)
- Deposit and withdrawal transaction history and amounts
- Account balance and bonus history
2.3 Technical Information
- IP address, browser type and version
- Device type and operating system
- Time of site access and session duration
- Usage data collected through cookies and similar tracking technologies
2.4 Gaming and Betting Activity
- Play history, bet amounts, and results
- Preferred games and betting categories
- VIP level and cashback-related information
Purpose of Data Collection
fb77 bd uses collected information for specific, lawful, and clearly defined purposes. Those purposes are described in detail below:
- Account Management: Identity information is used for registration, verification, login, and account security.
- Transaction Processing: Financial information is used to complete deposits and withdrawals.
- Customer Support: Contact information is used to resolve issues and provide assistance.
- Fraud Prevention: Technical information is analysed to detect unauthorised activity and suspicious transactions.
- Service Improvement: Usage data is analysed to improve the user experience.
- Legal Obligations: Necessary information is retained to comply with applicable laws and regulations.
- Marketing Communications: Relevant offers and information are sent with the user's consent.
fb77 bd never uses collected information for purposes beyond those stated above. If information needs to be used for a new purpose, separate consent will be obtained from the user.
Data Storage and Security
To ensure the security of your information, fb77 bd applies industry-proven technical and organisational measures. All information stored on our servers is protected by SSL encryption technology.
4.1 Technical Security Measures
- Data encryption both in transit and at rest
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Two-factor verification (OTP) system
4.2 Data Retention Period
Information for active accounts is retained until the account is closed. Even after closure, certain information — particularly financial transaction records — may be retained for a specified period due to legal obligations. Once that period ends, the information is securely deleted.
4.3 Response to Security Breaches
In the event of a security breach, fb77 bd will immediately take the necessary remedial action and, where applicable, notify affected users in a timely manner.
Data Sharing and Third Parties
fb77 bd does not sell your personal information to any third party. However, limited information may be shared in certain situations:
5.1 Service Providers
The minimum necessary information is shared with selected providers for essential services such as payment processing (bKash, Nagad, Rocket), technology infrastructure, and customer support. These providers operate under strict confidentiality agreements and may not use the information for any other purpose.
5.2 Legal Obligations
Information may be disclosed pursuant to a court order or a lawful demand from a legal authority. Where legally possible, an effort will be made to notify the user in advance.
5.3 Business Restructuring
In the event of a merger, acquisition, or significant change to the business, user information may be transferred to the new operator. Even in such circumstances, the protections of this privacy policy will continue to apply.
Cookies and Tracking Technologies
The fb77 bd website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the website.
6.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your preferences and settings.
- Analytical Cookies: Collect anonymous data to understand how the site is used.
6.2 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some website features to not function properly.
User Rights
fb77 bd respects each user's rights regarding their information. You may exercise the following rights:
- Right of Access: The right to know what information fb77 bd holds about you.
- Right to Rectification: The right to correct inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Right to Restrict Processing: The right to object to the processing of your information for specific purposes.
- Right to Portability: The right to receive your information in a structured format where applicable.
- Right to Withdraw Consent: The right to withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact our support team. Our Responsible Gaming guidelines contain further details on managing information related to gaming activity.
Third-Party Links and External Connections
If the fb77 bd website contains links to external websites, those websites have their own privacy policies and fb77 bd is not responsible for their data practices. You are advised to read the privacy policy of any external site before visiting it.
Game providers (Pragmatic Play, PG Soft, JILI, Evolution, Spribe, etc.) operate their own technical infrastructure. Information transmitted to their servers during gameplay is governed by their own privacy policies.
Protection of Minors
fb77 bd explicitly does not provide services to or collect information from individuals under the age of 21. Age verification is a mandatory step during registration. If a child or minor opens an account on our platform, a parent or guardian may notify our support team immediately — that account and all associated information will be deleted promptly.
You can learn more about fb77 bd's values and commitments on our About Us page.
Policy Changes
fb77 bd reserves the right to review and update this privacy policy as needed. When significant changes are made:
- A clear notice will be displayed on the website.
- The update date will be shown at the top of this page.
- For important changes, registered users may be notified by email.
Continuing to use the service after an update means you have accepted the revised policy. You are advised to read this policy regularly. If you have any questions, you may find answers on our FAQ page.
Applicable Law
This privacy policy has been prepared in accordance with applicable international data protection standards and regulations. Any dispute relating to data protection will be handled in accordance with the applicable legal framework.
fb77 bd always operates its services in line with principles of transparency and accountability. Earning and maintaining the trust of our users is our primary goal.
Privacy Contact
If you have any questions or comments about this privacy policy, or wish to exercise your rights, please contact our support team. We provide support in Bengali and English 24 hours a day, 7 days a week.